Aultman Hospital recently learned that an unidentified third party gained unauthorized access to credit card and debit card information relating to some purchases at the hospital's gift shop between February and September 2012.
No patient health information was affected.
Upon learning of the security breach, Aultman Hospital took immediate steps to investigate and resolve the situation.
Aultman notified the appropriate law enforcement authorities, including the Secret Service and the Canton Police Department.
Aultman replaced the hardware affected by the breach, and retained a forensic auditor to assist with the ongoing investigation.
At this time, Aultman does not know how many individuals were affected by the breach, but the breach appears limited to the gift shop. Aultman's bank has coordinated with the credit card companies so that the relevant credit card holders will be notified, if appropriate.
Consumers will not be held liable for fraudulent charges if they identify and report such charges to their credit card company.
As always, consumers who made purchases at the gift shop should carefully review their credit and debit card statements for any signs of fraudulent activity.
If they find suspicious activity on the statements or have reason to believe their information is being misused, they should notify their bank or card issuer immediately.
Aultman deeply regrets this unfortunate incident.
Safeguarding the privacy of all customer information is among their highest priorities and one they take very seriously at Aultman Hospital.
They are implementing additional security measures to prevent future issues.
For any specific concerns or questions, contact Aultman Corporate Communications at 330-363-5319.